All Systems Operational

Couriers Operational
CEXPR (www.cexpr.es) Operational
UPS (onlinetools) Operational
SDA (ws.sda.it) Operational
TNT (www.mytnt.it) Operational
FedEx (ws.fedex.com) Operational
GLS IT (infoweb.gls-italy.com) Operational
BRT (api.brt.it) Operational
SEUR (servicios.api.seur.io) Operational
DHL (wsbexpress.dhl.com) Operational
Royal Mail (api.royalmail.net) Operational
DPD (public-ws.dpd.com) Operational
FedEx (apis.fedex.com) Operational
GLS IT (labelservice.gls-italy.com) Operational
GLS EU (api.gls-group.eu) Operational
GLS AT (shipit-wbm-at01.gls-group.eu) Operational
Hrvatska Pošta (hpexw.posta.hr) Operational
Overseas HR (api.overseas.hr) Operational
TNT (express.tnt.com) Operational
Tourline (ws.tourlineexpress.com) Operational
GLS IT (checkaddress.gls-italy.com) Operational
GLS HR (api.mygls.hr) Operational
Courier Manager (app.couriermanager.eu) Operational
World Options (internal-uk-service.worldoptions.com) Operational
SDA Tracking (ws-trk.sda.it) Operational
Palletways (api.palletways.com) Operational
InTime (intime-olb-api.azurewebsites.net) Operational
GLS IT Web (www.gls-italy.com) Operational
Zonos (api.zonos.com) Operational
Gel Proximity (platform.gelproximity.com) Operational
Others Operational
HUB Status Operational
Shipment - Waybill Creation Operational
Shipment Archive Operational
Waybill creation Operational
Tracking Operational
Shipment Quotation Operational
Quote generation Operational
Pricelist Operational
Update Pricelist Operational
Costomers & MOL Users Operational
Customer API Operational
Customer bulk import Operational
Customer import shipment Operational
Customer search Operational
Customer update creation Operational
eShip Operational
E-Link Operational
Invoicing Operational
Invoice archive Operational
Invoice generation Operational
Invoice Check Operational
Import courier invoice Operational
Invoce check Operational
Authentication Login Operational
Hub Login Operational
Commercial Offer Operational
PDF generation Operational
Dashboard HUB Operational
Dashboard calculation Operational
Royalty Report Operational
Royalty report submission Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 13:07 UTC
Update - [Comment from JSM]Alert API noted: "Duration:
6h 15m

Automatically closed by Instana " on alert: "[Instana]: mbe.pl (Synthetic Issue)"

Sep 17, 13:07 UTC
Investigating - Open in Instana
mbe.pl (Synthetic Issue)
Synthetic test failed 3 consecutive times.

Sep 17, 06:49 UTC

Sep 16, 2026

Resolved - This incident has been resolved.
Sep 16, 17:46 UTC
Update - [Comment from JSM]Alert API noted: "Duration:
5m

Automatically closed by Instana " on alert: "[Instana]: kwikkopy.com.au (Synthetic Issue)"

Sep 16, 17:46 UTC
Investigating - Open in Instana
kwikkopy.com.au (Synthetic Issue)
Synthetic test failed 3 consecutive times.

Sep 16, 17:38 UTC

Sep 15, 2026

Resolved - This incident has been resolved.
Sep 15, 15:48 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.gls-italy.com - Calls are slower than usual"
Sep 15, 15:48 UTC
Investigating - Open in Instana
Couriers - www.gls-italy.com - Calls are slower than usual
www.gls-italy.com - Calls are slower or equal to the expectation based on latency (mean).

Sep 15, 15:31 UTC
Resolved - This incident has been resolved.
Sep 15, 15:33 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Incident: Customer import shipment - Erroneous call rate is higher than normal. HUB - static."
Sep 15, 15:33 UTC
Investigating - Open in Instana
Customer import shipment - Erroneous call rate is higher than normal. HUB - static.
The erroneous call rate is higher or equal to expected (static).

Sep 15, 15:21 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Resolved - This incident has been resolved.
Sep 13, 03:13 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.brt.it - Erroneous call rate is higher than normal (static)."
Sep 13, 03:13 UTC
Investigating - Open in Instana
Couriers - api.brt.it - Erroneous call rate is higher than normal (static).
api.brt.it - The erroneous call rate is higher or equal to expected.

Sep 13, 02:51 UTC
Resolved - This incident has been resolved.
Sep 13, 02:33 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.brt.it - Erroneous call rate is higher than normal (static)."
Sep 13, 02:33 UTC
Investigating - Open in Instana
Couriers - api.brt.it - Erroneous call rate is higher than normal (static).
api.brt.it - The erroneous call rate is higher or equal to expected.

Sep 13, 02:11 UTC

Sep 12, 2026

Resolved - This incident has been resolved.
Sep 12, 23:43 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.cexpr.es - Erroneous call rate is higher than normal (static)."
Sep 12, 23:43 UTC
Investigating - Open in Instana
Couriers - www.cexpr.es - Erroneous call rate is higher than normal (static).
www.cexpr.es - The erroneous call rate is higher or equal to expected.

Sep 12, 23:11 UTC

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 10:59 UTC
Update - [Comment from JSM]Alert API noted: "Duration:
4h 10m

Automatically closed by Instana " on alert: "[Instana]: mbefrance.fr (Synthetic Issue)"

Sep 10, 10:59 UTC
Investigating - Open in Instana
mbefrance.fr (Synthetic Issue)
Synthetic test failed 3 consecutive times.

Sep 10, 06:46 UTC
Resolved - This incident has been resolved.
Sep 10, 09:13 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static)."
Sep 10, 09:13 UTC
Investigating - Open in Instana
Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static).
www.tnt.fr - The erroneous call rate is higher or equal to expected.

Sep 10, 09:01 UTC

Sep 9, 2026

Resolved - This incident has been resolved.
Sep 9, 22:37 UTC
Update - [Comment from JSM]Alert API noted: "Duration:
5m

Automatically closed by Instana " on alert: "[Instana]: multicopy.nl (Synthetic Issue)"

Sep 9, 22:37 UTC
Investigating - Open in Instana
multicopy.nl (Synthetic Issue)
Synthetic test failed 3 consecutive times.

Sep 9, 22:29 UTC
Investigating - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static)."
Sep 9, 20:33 UTC
Resolved - This incident has been resolved.
Sep 9, 20:33 UTC
Investigating - Open in Instana
Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static).
www.tnt.fr - The erroneous call rate is higher or equal to expected.

Sep 9, 20:21 UTC
Resolved - This incident has been resolved.
Sep 9, 17:53 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static)."
Sep 9, 17:53 UTC
Investigating - Open in Instana
Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static).
www.tnt.fr - The erroneous call rate is higher or equal to expected.

Sep 9, 17:41 UTC
Resolved - This incident has been resolved.
Sep 9, 17:33 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static)."
Sep 9, 17:33 UTC
Investigating - Open in Instana
Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static).
www.tnt.fr - The erroneous call rate is higher or equal to expected.

Sep 9, 17:11 UTC

Sep 8, 2026

Resolved - This incident has been resolved.
Sep 8, 12:04 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Incident: e-Link - Calls are slower than usual. HUB - static."
Sep 8, 12:04 UTC
Investigating - Open in Instana
e-Link - Calls are slower than usual. HUB - static.
Calls are slower or equal to the expectation based on latency (static).

Sep 8, 11:51 UTC
Resolved - This incident has been resolved.
Sep 8, 10:34 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - express.tnt.com - Calls are slower than usual"
Sep 8, 10:34 UTC
Investigating - Open in Instana
Couriers - express.tnt.com - Calls are slower than usual
express.tnt.com - Calls are slower or equal to the expectation based on latency (mean).

Sep 8, 10:16 UTC
Resolved - This incident has been resolved.
Sep 8, 08:19 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - express.tnt.com - Calls are slower than usual"
Sep 8, 08:19 UTC
Investigating - Open in Instana
Couriers - express.tnt.com - Calls are slower than usual
express.tnt.com - Calls are slower or equal to the expectation based on latency (mean).

Sep 8, 07:46 UTC

Sep 7, 2026

Resolved - This incident has been resolved.
Sep 7, 22:34 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Incident: e-Link - Calls are slower than usual. HUB - static."
Sep 7, 22:34 UTC
Investigating - Open in Instana
e-Link - Calls are slower than usual. HUB - static.
Calls are slower or equal to the expectation based on latency (static).

Sep 7, 22:11 UTC
Resolved - This incident has been resolved.
Sep 7, 16:04 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.gls-group.eu - Erroneous call rate is higher than normal (static)."
Sep 7, 16:04 UTC
Investigating - Open in Instana
Couriers - api.gls-group.eu - Erroneous call rate is higher than normal (static).
api.gls-group.eu - The erroneous call rate is higher or equal to expected.

Sep 7, 15:51 UTC
Resolved - This incident has been resolved.
Sep 7, 05:34 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Incident: Customer update creation - Calls are slower than usual. HUB - static."
Sep 7, 05:34 UTC
Investigating - Open in Instana
Customer update creation - Calls are slower than usual. HUB - static.
Calls are slower or equal to the expectation based on latency (static).

Sep 7, 05:21 UTC

Sep 6, 2026

Resolved - This incident has been resolved.
Sep 6, 16:44 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static)."
Sep 6, 16:44 UTC
Investigating - Open in Instana
Couriers - www.tnt.fr - Erroneous call rate is higher than normal (static).
www.tnt.fr - The erroneous call rate is higher or equal to expected.

Sep 6, 16:31 UTC
Resolved - This incident has been resolved.
Sep 6, 09:34 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Dashboard calculation - Calls are slower than usual. HUB - static."
Sep 6, 09:34 UTC
Investigating - Open in Instana
Dashboard calculation - Calls are slower than usual. HUB - static.
Calls are slower or equal to the expectation based on latency (static).

Sep 6, 09:21 UTC
Resolved - This incident has been resolved.
Sep 6, 03:04 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.brt.it - Erroneous call rate is higher than normal (static)."
Sep 6, 03:04 UTC
Investigating - Open in Instana
Couriers - api.brt.it - Erroneous call rate is higher than normal (static).
api.brt.it - The erroneous call rate is higher or equal to expected.

Sep 6, 02:51 UTC
Resolved - This incident has been resolved.
Sep 6, 02:44 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.brt.it - Erroneous call rate is higher than normal (static)."
Sep 6, 02:44 UTC
Investigating - Open in Instana
Couriers - api.brt.it - Erroneous call rate is higher than normal (static).
api.brt.it - The erroneous call rate is higher or equal to expected.

Sep 6, 02:11 UTC
Resolved - This incident has been resolved.
Sep 6, 02:04 UTC
Update - [Comment from JSM]Alert API noted: "Automatically closed by Instana " on alert: "[Instana]: Couriers - api.brt.it - Erroneous call rate is higher than normal (static)."
Sep 6, 02:04 UTC
Investigating - Open in Instana
Couriers - api.brt.it - Erroneous call rate is higher than normal (static).
api.brt.it - The erroneous call rate is higher or equal to expected.

Sep 6, 01:41 UTC

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 13:14 UTC
Update - [Comment from JSM]Alert API noted: "Duration:
6h 20m

Automatically closed by Instana " on alert: "[Instana]: mbe.de (Synthetic Issue)"

Sep 3, 13:14 UTC
Investigating - Open in Instana
mbe.de (Synthetic Issue)
Synthetic test failed 3 consecutive times.

Sep 3, 06:51 UTC